Customer Happiness community in Serbia is growing! Last CH meetup was held on November 6th and it was awesome. You can read the full report by following the link below 🙂
Tag: Customer Happiness
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Support Details
Are you in need of support for the app you are using? Are you chatting online or exchanging emails with a Customer Support Representative? They might ask for a few details in order to be able to assist!
Support Details
Not every Customer Service software can automatically pull the customer’s details (IP address, Browser, Operating System etc.) and the Support team of the app you are using might not utilize sophisticated software (like Zendesk, Helpscout, Kayako) or their colleagues from the dev department might not be willing to add a couple of lines of code to their application (it’s just the $_SERVER superglobal, guys, come on! 😀 ).
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WordPress.com Support Articles
Being an active user of WordPress.com for quite a few years now, I believe I learned a lot about WordPress itself. However, I understand that there is still an endless amount of knowledge an advanced user of WordPress can acquire and I highly recommend using WordPress.com Support Articles as a steppingstone to achieving more WordPress.com knowledge. Even if you went through all of those posts a while back, refreshing your memory can only be useful!
WordPress.com Support Articles
This year in September, WordCamp Poland will take place in Cracow. I am extremely excited to be one of the speakers which granted me the opportunity to talk about The Art of Support – Growing Your WordPress Customer Base by Using the Word of Mouth.
Considering the importance of WordCamps, I am looking forward to visiting Poland and the beautiful city of Cracow and more importantly, I can’t wait to share my thoughts on the subject of Customer Support in the WordPress ecosystem with all WordCamp attendees.
I had an awesome WordCamp time in Prague, Belgrade and Seville and I can hardly wait to add Cracow to this list! 🙂