ManageWP WordPress

ManageWP Is Now a Part of GoDaddy

I have mixed feelings about this acquisition but all in all, congrats to the folks from ManageWP!

Automattic Customer Happiness ManageWP WordPress

Happy at Automattic

Not so long ago, I was working as a Head of Customer Happiness for ManageWP. It was a great job and I had awesome colleagues and a great office. However, something was missing. I needed more freedom to make a difference and I wanted to bring the concept of Customer Happiness to a whole new level. I knew that I wanted to combine my love for WordPress with my passion for Customer Happiness. I was certain that I could combine these two at Automattic. And indeed, I can. 🙂

ManageWP WordPress

WordCamp Prague Presentation

Early this year, I was fortunate enough to attend WordCamp Prague as a speaker! My subject was Managing Multiple WordPress Websites. This was my first presentation at a WordCamp and it was a sort of an ice-breaker. I enjoyed Prague and the whole WordCamp very much and I hope I’ll return next year.

The presentation can also be found at!

In September, I also spoke at WordCamp Krakow as I mentioned in one of my previous posts. The video of the presentation I held in Krakow can be found here 😀

Customer Happiness ManageWP WordPress

The Art of Support – WordCamp Cracow

WordCamp Poland speaker cover

This year in September, WordCamp Poland will take place in Cracow. I am extremely excited to be one of the speakers which granted me the opportunity to talk about The Art of Support – Growing Your WordPress Customer Base by Using the Word of Mouth.

Considering the importance of WordCamps, I am looking forward to visiting Poland and the beautiful city of Cracow and more importantly, I can’t wait to share my thoughts on the subject of Customer Support in the WordPress ecosystem with all WordCamp attendees.

I had an awesome WordCamp time in Prague, Belgrade and Seville and I can hardly wait to add Cracow to this list! 🙂

Customer Happiness ManageWP

Focusing on Customer Happiness!

A few days ago, I published an article on ManageWP’s blog under the title Customer Happiness’ Most Wanted. I used a completely different writing style in order to check how people would react to it and instead of creating a typical report article like:

Hi, this is what we did in the past month(s):

  • We did this
  • And this
  • A bit of this
  • And that

Thank you!

I wanted to try something new, something that doesn’t exist and nobody uses. I had lots of fun writing the post and I would love to hear your feedback on it, either here at my personal blog or at ManageWP’s blog. Check it out! 🙂

Customer Happiness’ Most Wanted