ManageWP Category

Happy at Automattic

Happiness Engineer at Automattic

Not so long ago, I was working as a Head of Customer Happiness for ManageWP. It was a great job and I had awesome colleagues and a great office. However, something was missing. I needed more freedom to make a difference and I wanted to bring the concept of Customer Happiness to a whole new […]

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WordCamp Prague Presentation

Early this year, I was fortunate enough to attend WordCamp Prague as a speaker! My subject was Managing Multiple WordPress Websites. This was my first presentation at a WordCamp and it was a sort of an ice-breaker. I enjoyed Prague and the whole WordCamp very much and I hope I’ll return next year. The presentation can also be found at WordPress.tv! […]

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The Art of Support – WordCamp Cracow

This year in September, WordCamp Poland will take place in Cracow. I am extremely excited to be one of the speakers which granted me the opportunity to talk about The Art of Support – Growing Your WordPress Customer Base by Using the Word of Mouth. Considering the importance of WordCamps, I am looking forward to visiting Poland and the […]

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Focusing on Customer Happiness!

A few days ago, I published an article on ManageWP’s blog under the title Customer Happiness’ Most Wanted. I used a completely different writing style in order to check how people would react to it and instead of creating a typical report article like: Hi, this is what we did in the past month(s): We did this And […]

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