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Automattic Customer Happiness WordPress

Bluegrid.io – Customer Happiness is All About Empathy

I’m honored and humbled that I had a chance to write about Customer Happiness and what it means to me in an interview I gave for Bluegrid.io 🙇🏻‍♂️ As a Happiness Engineer at Automattic, I am able to combine my two greatest passions – WordPress and helping people – and I am forever grateful for…

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Automattic Customer Happiness WordPress

Tools

I had a privilege of writing an article for Startit about the tools I use on a daily basis for my job as a Happiness Engineer at Automattic. The article covers the browser extensions I mentioned in the past but I also mentioned some other apps and tools that help me do better at my…

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Customer Happiness

Support Driven – Call for Volunteers

Support Driven Expo is coming to Belgrade in April! If you’d like to volunteer at the event, make sure to check the official call for volunteers!

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Customer Happiness

Support Driven in Belgrade – April 1-2, 2019

One of the largest Customer Support conferences in the world is finally coming to Europe! Support Driven Expo will be held in Belgrade on April 1-2, 2019. Here’s the announcement post on our official Customer Happiness website in Serbian. Anyway, if you’re working as a Customer Support Specialist or if you just want to learn more about…

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Customer Happiness

Beware of Scammers

If you are often making purchases on the internet, watch out for the scammers!