Everything you need to know about Customer Happiness. Discover how to provide stellar support!
I’m honored and humbled that I had a chance to write about Customer Happiness and what it means to me in an interview I gave for Bluegrid.io 🙇🏻♂️
As a Happiness Engineer at Automattic, I am able to combine my two greatest passions – WordPress and helping people – and I am forever grateful for that opportunity.
Big thanks to the folks from Bluegrid.io for the awesome questions and for adding the interview to their blog!
P.S. Automattic is hiring more Happiness Engineers!
I had a privilege of writing an article for Startit about the tools I use on a daily basis for my job as a Happiness Engineer at Automattic.
The article covers the browser extensions I mentioned in the past but I also mentioned some other apps and tools that help me do better at my job.
I hope you’ll find the article useful!
https://startit.rs/kreatori-i-alati-davor-altman-happiness-inzenjer/
Support Driven Expo is coming to Belgrade in April! If you’d like to volunteer at the event, make sure to check the official call for volunteers!
One of the largest Customer Support conferences in the world is finally coming to Europe! Support Driven Expo will be held in Belgrade on April 1-2, 2019. Here’s the announcement post on our official Customer Happiness website in Serbian.
Anyway, if you’re working as a Customer Support Specialist or if you just want to learn more about supporting customers in general, joining Support Driven community is a fantastic way to increase your knowledge in this area (and meet some really cool people!).
If you are often making purchases on the internet, watch out for the scammers!
