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Customer Happiness

Fixing a Car – a Customer Happiness Story

Around two months ago, while driving through Serbia, our car suddenly started beeping. We first thought the beeping was part of the song that was on the radio, but it wasn’t. The beeping would last for a couple of seconds and then it would repeat after ~10 minutes. Soon, we would hear the beeping every […]

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Automattic Customer Happiness WordPress

Automattic is Hiring

Want to be part of making the web a better place? Come work for Automattic, the company behind WordPress.com, Jetpack, WooCommerce, and lots of others cool products! As a Happiness Engineer, you’ll work full-time from your home (with salary and benefits) to help people with their websites and blogs. It’s helpful to have some familiarity […]

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Customer Happiness

The 6th Customer Happiness Meetup

Last year in December, the 6th Customer Happiness meetup was held. I am proud to say that for the first time ever, we organized a panel discussion with the topic of Career in Customer Happiness. Another great addition to this meetup (and the last one which was held in July) is the job board. At the beginning […]

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Customer Happiness

Customer Happiness News

We’ve been preparing something new for the Customer Happiness community in Serbia. Check the official post here!

Categories
Customer Happiness

Tesco’s Customer Care

An amazing Customer Happiness story. A must read! Tesco’s Customer Care