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Automattic Customer Happiness WordPress

Bluegrid.io – Customer Happiness is All About Empathy

I’m honored and humbled that I had a chance to write about Customer Happiness and what it means to me in an interview I gave for Bluegrid.io 🙇🏻‍♂️ As a Happiness Engineer at Automattic, I am able to combine my two greatest passions – WordPress and helping people – and I am forever grateful for…

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Automattic WordPress

WordPress Support – Screensharing Sessions

In the last 30 days, I had an opportunity to speak at two local WordPress meetups in Serbia – WordPress meetup Vršac and WordPress meetup Zrenjanin. I held the same talk both times and the title of it was WordPress support – 700+ 1:1 sessions with WordPress users. WordPress 1:1 Support I’ve been with Automattic…

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Automattic Customer Happiness WordPress

Tools

I had a privilege of writing an article for Startit about the tools I use on a daily basis for my job as a Happiness Engineer at Automattic. The article covers the browser extensions I mentioned in the past but I also mentioned some other apps and tools that help me do better at my…

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Automattic Customer Happiness WordPress

Automattic is Hiring

Want to be part of making the web a better place? Come work for Automattic, the company behind WordPress.com, Jetpack, WooCommerce, and lots of others cool products! As a Happiness Engineer, you’ll work full-time from your home (with salary and benefits) to help people with their websites and blogs. It’s helpful to have some familiarity…

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Automattic Customer Happiness WordPress

Automattic in 2016

The company I work for, Automattic, published a year in review post for 2016. I am super proud to be a part of this team and that my job allows me to work with WordPress and help making the web a better place. P.S. Automattic is hiring 😎