Tag: hiring

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Automattic Customer Happiness WordPress

Bluegrid.io – Customer Happiness is All About Empathy

I’m honored and humbled that I had a chance to write about Customer Happiness and what it means to me in an interview I gave for Bluegrid.io 🙇🏻‍♂️

As a Happiness Engineer at Automattic, I am able to combine my two greatest passions – WordPress and helping people – and I am forever grateful for that opportunity.

Bluegrid.io - Customer Happiness is All About Empathy 1

Big thanks to the folks from Bluegrid.io for the awesome questions and for adding the interview to their blog!

P.S. Automattic is hiring more Happiness Engineers!

Categories
Automattic Customer Happiness ManageWP WordPress

Happy at Automattic

Not so long ago, I was working as a Head of Customer Happiness for ManageWP. It was a great job and I had awesome colleagues and a great office. However, something was missing. I needed more freedom to make a difference and I wanted to bring the concept of Customer Happiness to a whole new level. I knew that I wanted to combine my love for WordPress with my passion for Customer Happiness. I was certain that I could combine these two at Automattic. And indeed, I can. 🙂

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