Since I’m working remotely at Automattic (we’re hiring!), I rarely get a chance to meet my colleagues in person. Nevertheless, once a year we have a team meetup and we choose a different location each time. This year, it’s Helsinki!
During the meetup, we do our regular job, we work on different projects, and we also do fun activities together. In Helsinki, we tried indoor flying! It was a fantastic experience. I had absolutely no idea what I was doing heh 🙂
One of the largest Customer Support conferences in the world is finally coming to Europe! Support Driven Expo will be held in Belgrade on April 1-2, 2019. Here’s the announcement post on our official Customer Happiness website in Serbian.
Anyway, if you’re working as a Customer Support Specialist or if you just want to learn more about supporting customers in general, joining Support Driven community is a fantastic way to increase your knowledge in this area (and meet some really cool people!).
Last year in December, the 6th Customer Happiness meetup was held. I am proud to say that for the first time ever, we organized a panel discussion with the topic of Career in Customer Happiness.
Another great addition to this meetup (and the last one which was held in July) is the job board. At the beginning of the meetup, all interested companies have an opportunity to present their job offers for Customer Support positions. This is something that I’d like to see become consistent with more and more companies willing to participate. What better place to find Customer Support specialists than a Customer Happiness meetup, right? 🙂
I’d like to once again thank all the participants and attendees for making the 6th Customer Happiness meetup so great. Also, check out more details about the meetup and the video of the discussion (in Serbian). Cheers 🙂
We’ve been preparing something new for the Customer Happiness community in Serbia. Check the official post here!
On July 14th, we had our 5th Customer Happiness meetup. It was awesome and the video is finally out!
Check out the official post!
