Your WordPress website is your treasure. You keep your treasure in a safe, locked away from others. The combination to the safe is something that only you know and in order to get to your treasure and open the safe, the key ingredient is that special combination known only to you. It’s in your very best interest that the combination is almost impossible to guess even if thieves find your safe and try to open it. They can try to crack the combination but in vain.
Category: Customer Happiness
Everything you need to know about Customer Happiness. Discover how to provide stellar support!
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About Achievement
The achievement of your goal is assured the moment you commit yourself to it.
by Mack R. Douglas
Customer Happiness community in Serbia is growing! Last CH meetup was held on November 6th and it was awesome. You can read the full report by following the link below 🙂
The Third Customer Happiness Meetup – Impressions
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Support Details
Are you in need of support for the app you are using? Are you chatting online or exchanging emails with a Customer Support Representative? They might ask for a few details in order to be able to assist!
Support Details
Not every Customer Service software can automatically pull the customer’s details (IP address, Browser, Operating System etc.) and the Support team of the app you are using might not utilize sophisticated software (like Zendesk, Helpscout, Kayako) or their colleagues from the dev department might not be willing to add a couple of lines of code to their application (it’s just the $_SERVER superglobal, guys, come on! 😀 ).
Have you ever made a spelling error while writing an article on your WordPress blog, support email, Facebook status, tweet, or Linkedin update? We all have.
Enter Grammarly
Grammarly Chrome Extension will automatically spell-check what you are writing on the web and point out the errors.
I highly recommend using this extension to avoid the spelling errors we all make when we write in a hurry. Also, make sure to check Grammarly official website and take a look at the Grammarly application which allows you to paste the whole text into their editor and check for errors.
P.S. Have you ever wondered why grammar is so important? If you have, this is a good read.