Category: Customer Happiness
Everything you need to know about Customer Happiness. Discover how to provide stellar support!
This year in September, WordCamp Poland will take place in Cracow. I am extremely excited to be one of the speakers which granted me the opportunity to talk about The Art of Support – Growing Your WordPress Customer Base by Using the Word of Mouth.
Considering the importance of WordCamps, I am looking forward to visiting Poland and the beautiful city of Cracow and more importantly, I can’t wait to share my thoughts on the subject of Customer Support in the WordPress ecosystem with all WordCamp attendees.
I had an awesome WordCamp time in Prague, Belgrade and Seville and I can hardly wait to add Cracow to this list! 🙂
A few days ago, I published an article on ManageWP’s blog under the title Customer Happiness’ Most Wanted. I used a completely different writing style in order to check how people would react to it and instead of creating a typical report article like:
Hi, this is what we did in the past month(s):
- We did this
- And this
- A bit of this
- And that
Thank you!
I wanted to try something new, something that doesn’t exist and nobody uses. I had lots of fun writing the post and I would love to hear your feedback on it, either here at my personal blog or at ManageWP’s blog. Check it out! 🙂
Customer Happiness’ Most Wanted
The day I waited for a long time finally came – the first Customer Happiness meetup was held on the 3rd of July on Friday! What can I say except that I am so grateful that this meetup happened. Thank you Devana for providing a beautiful venue on the very top of Belgrade, thank you speakers for holding awesome presentations and thank you attendees! History happened, we’ve created something new for Serbia and the best is yet to come.
Around 35+ people showed up. We’ve had support ninjas from Limundo, Kupindo, Nordeus, Infostud and Orion. Please forgive me if I left someone out and ping me so that I can add you into the post. Cheers!
My colleagues from ManageWP and I were super excited about WordCamp Europe, so I wrote an article for our blog last Monday. The next day, we travelled to Seville!
An Amazing Experience
The whole WordCamp Europe was incredible. Since ManageWP was one of the sponsors this year, we had our own booth installed and we’ve spent most of our time talking with WordCamp Europe attendees.
Some of them were already our clients, some are going to become ManageWP users and the rest of them just dropped by out of curiosity to have a quick chat with us and find out how we are involved into the WordPress community.