Categories
Miscellaneous

Empire of Dragons

Every once in a while, I enjoy a good read or a good video game.  For quite some time, I didn’t have the time nor desire to play a video game, but I definitely got a need for reading books like I used to when I was younger.

The last few books I read were closely related to Customer Happiness, one of my great passions. I even wrote key takeaways for one of them, just in case someone wants to take a look at what they can expect from this book called Strategic Customer Service.

However, if my memory still serves me well, the last book I read that didn’t have anything to do with Customer Happiness or WordPress (my other great passion 🙂 ) was Living with the Himalayan MastersI highly recommend reading it, it can change your perspective on life completely.

Empire of Dragons

Two days ago, anxious to receive certain news, I took a look at my shelves with books and I realized that there are quite a few of them standing there, just collecting dust, and I haven’t read them yet. I slowly browsed through them and the title of one of them caught my eye – Empire of Dragons, an adventure novel by Valerio Manfredi! I read the brief summary which got me intrigued already and I was determined to give it a shot! I couldn’t even remember the time I was reading adventure books, it was probably in late elementary school, early high-school. However, Empire of Dragons got me at the first page and less than 48 hours after I read the first few paragraphs, I finished all the 350 pages of the book.

If you enjoy reading books and if you like adventure, history, Roman Empire, and a plot with twists, I highly recommend reading Empire of Dragons by Valerio Manfredi. I had lots of fun reading it and if you find some spare time, give this book a chance. And I’ll definitely check other books of this author in the future 🙂

Categories
Customer Happiness ManageWP Miscellaneous

Mention

Ever missed to take a look at a mention of your company on the web? I bet you did! We all did 🙂

That’s when we at ManageWP started using Mention – an awesome application which allows you to monitor the web and react quickly when your company’s name (or a keyword(s) you are monitoring) get mentioned on the web. This is specifically useful in the Customer Happiness department!

Once you start using Mention, you will wonder how and why you were working without it for such a long time.

Categories
Customer Happiness Miscellaneous

Scheduling a Hangout or a Skype Call? Check this out!

Have you ever tried scheduling a call with a client on the other side of the world? Calculate the time difference between your cities and then get in touch with the client for confirmation. Easy as pie! However, you can save time and create a more professional approach by using Worldtimebuddy!

Just enter yours and your client’s cities. The system calculates the difference and provides a nice table view with a link which you can send to your client. Awesome, right?! I used this software the most while I was working as the Head of Customer Happiness department at ManageWP, the company that built an awesome plugin for managing multiple WordPress websites.

Categories
Miscellaneous WordPress

Writers’ block? No problem! Introducing AutoMatton

Epic article on WordPress.com! 🙂

Categories
Miscellaneous

Applying for a job? A few tips to make your resume stand out!

If you are applying for a job (in WordPress, Customer Happiness and/or some other department), how you write your resume will most likely determine whether you will get a job or not. Having that in mind, your resume must stand out from hundreds of others!

Take a look at this article and create an awesome resume 🙂

Make Your Resume Stand Out!