Customer Happiness Category

Automattic is Hiring

Want to be part of making the web a better place? Come work for Automattic, the company behind WordPress.com, Jetpack, WooCommerce, and lots of others cool products! As a Happiness Engineer, you’ll work full-time from your home (with salary and benefits) to help people with their websites and blogs. It’s helpful to have some familiarity […]

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WP Job Manager on WP Mobile Pack Blog

WP Job Manager

I had a great opportunity to share some of my thoughts on WordPress, Automattic, and WP Job Manager – a great job board plugin on which I am working. Thank you, Ciprian, for this interview! Cheers 🙂 TALKING ABOUT WP JOB MANAGER – STRUGGLES AND OPPORTUNITIES IN THE WORDPRESS COMMUNITY

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Lazarus – the Saviour add-on

lifebelt

Imagine this scenario – you are filling in a form, which has a couple dozen fields or more. You are about to fill in the last field and all of a sudden, your internet stops working. Or your browser becomes unresponsive. You get the picture! 😱 I believe that quite a few of us experienced a similar […]

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An Interview

A few days ago, I had a pleasure of being interviewed by Anariel Design. I shared a few details from my past, my opinions on Customer Support and WordPress, and a few other things you might find interesting. You can read the full interview here. Thank you for this opportunity, Ana!

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Should We Hug Our Haters?

Near the end of 2016, my colleagues and I decided to read a book called Hug your haters. The book was recommended by a colleague in whose taste in books I trust after reading this one 😀 Was the book good? Yes. Would I recommend it? Definitely! The book doesn’t reinvent the wheel but it shows practical examples […]

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