Customer Happiness Miscellaneous

Leadership – What Do You Mean by That

A few months ago, I wrote a blog post on the subject On Leadership. Here I expressed my thoughts on what does it mean to be a leader and I described the path I took when I first became the Head of Customer Happiness team in my company.

On Leadership

I highly recommend checking this post! Anyone who is about to lead a team of people will surely find this article quite interesting 🙂