Categories
Automattic Customer Happiness WordPress

The Science of Happiness Talk

As I mentioned in one of my previous posts, I recently had an amazing opportunity to speak at WordCamp Europe in Vienna about The Science of Happiness.

And the video has already been published a few days ago on WordPress.tv! I’m adding the video and the photos that the attendees of the talk posted on Twitter. Thank you, folks! Cheers 🍷

Categories
Customer Happiness

The 5th Customer Happiness Meetup

I am extremely proud to announce that the 5th Customer Happiness Meetup will be held on July 14th at 18:00 at Impact Hub in Belgrade.

We’ll have three speakers, swag, catering, after meetup cocktails, and for the first time ever, job boards will be introduced on our meetup. Basically, companies that are hiring Customer Happiness specialists will have a chance to present their job offers in front of the attendees. This way, the Customer Happiness meetups can now also become a place to find a job for anyone looking to make a career in support.

For now, two companies have applied to present their offers to the attendees. I hope more will reach out, too!

Also, the first speaker has already been announced! Don’t miss Ana’s talk on Assuring the Happiness of Top Eleven players!

Categories
Automattic Customer Happiness WordPress

The Science of Happiness Article

This is an article based on my talk at WordCamp Europe 2016 in ViennaBatman

Happiness

So, what do we actually know about happiness? We know that it can be caused by anything or anyone and that everybody has different happiness triggers. These happiness triggers change as time goes by and what made us happy when we were young might not make us happy when we are older. We can also say that there are certain happiness triggers that work in most cases by default on a certain group of people. For instance, if we introduced WordPress to a group of web developers who just started diving into www development and chose Joomla! as their tool of choice, they are most probably going to be quite happy! 😎

Categories
Customer Happiness

The 5th Customer Happiness Meetup in Belgrade

The 5th CH Belgrade meetup has been scheduled! Looking forward to seeing you there!

Categories
Customer Happiness

Presentations and Photos From the Last Customer Happiness Meetup Belgrade

I am super proud of the 4th Customer Happiness meetup that occurred on March 22nd! The talks were awesome and 72 people attended (which is our new record!).

Don’t miss the announcements and join the other Support Ninjas inside our meetup group! Also, in case you missed the last meetup, the links to the photos and slides & videos can be found below. Enjoy! 🐼

Photos
Photos from the 4th CH meetup
Slides and Videos
Slides and Videos from the 4th CH meetup