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The Most Important Factors for Scaling Quality Support

Customer Happiness

I recently took part in an article 22 Experts Reveal: The Most Important Factors for Scaling Quality Support by HeroThemes. Thank you, Tom, for letting me contribute and be a part of it. Cheers 🍷

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On a Blogging Quest

Daily Blogging

Every day I think about how great it would be to publish a post per day for the next year(s). And every single day, I decide that I’ll start working on it tomorrow. Well, after approximately 2 years, this tomorrow finally arrived! To go on a blogging quest, I was inspired by the article 3 […]

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